{"id":1186,"date":"2004-12-05T05:56:31","date_gmt":"2004-12-05T10:56:31","guid":{"rendered":"http:\/\/example.org\/electronic_arts"},"modified":"2004-12-05T05:56:31","modified_gmt":"2004-12-05T10:56:31","slug":"electronic_arts","status":"publish","type":"post","link":"http:\/\/makingripples.com\/?p=1186","title":{"rendered":"Electronic Arts &#8211; corporate insanity on display"},"content":{"rendered":"<p>Electronic Arts apparently exploits the willingness of hardworking, creative people and perverts that into an insane company-mandated orgy of 7-day work weeks. It is manifestly insane because long hours of non-stop work increase errors and require even longer working hours to repair the damage. <\/p>\n<p>This scenario comes about when top management focuses on maximizing short-term financial return and ignores what it takes to produce quality products.<\/p>\n<p>EA&#8217;s work practices were exposed earlier by an <a href=\"http:\/\/ripples.typepad.com\/ripples\/2004\/11\/ea_a_company_yo.html\">EA Spouse<\/a>, but a recent article by Joe Straitiff, a former software engineer at EA, provides a first-hand view of what it is like to work in such a mentally unbalanced environment. His <a href=\"http:\/\/www.livejournal.com\/users\/joestraitiff\/2004\/11\/10\/\">disturbing account<\/a> of his work and termination from EA elicited 443 comments, most of them corroborating his observations. <\/p>\n<p>The confusingly unreal dialog between Joe and his management at EA<br \/>\nbrought back painful memories for me, as this bizarre business practice<br \/>\nis not confined to the game industry. Long hours are a fact of life in<br \/>\nalmost every high tech industry, because the work is all about dealing<br \/>\nwith challenges that have never been tackled before. What stings is the<br \/>\nbetrayal. <\/p>\n<p>Most designers I knew worked very hard to produce the best possible<br \/>\ndesigns to whatever deadline was needed and we often put in 60 hour<br \/>\nweeks for months on end. As I mentioned earlier, the only goad we<br \/>\nneeded was the promise that we would get to work on the next big<br \/>\nproject as soon as we finished this one. When this willingness becomes<br \/>\nthe target of calculated enforcement, the payoff for long hours is no<br \/>\nlonger satisfaction. Management uses subterfuge, falsehoods and guilt<br \/>\nto compel that which was once given willingly.<\/p>\n<p>The middle managers who enforce this destructive activity and behave<br \/>\nso callously, have drunk the corporate <a href=\"http:\/\/www.wordspy.com\/words\/drinktheKool-Aid.asp\">Kool-Aid<\/a> and understand that<br \/>\ntheir own retention depends on following the company script, even when<br \/>\nit is obviously non-productive. The few decent managers and HR people<br \/>\nget severely reprimanded by upper management and are fired as an<br \/>\nexample to the rest. You will see this in their comments to Joe<br \/>\nStraitliff&#8217;s article.<\/p>\n<p>The end result of this insanity, in every company where I have seen<br \/>\nit, has been impaired product quality, cover-ups, more floggings,<br \/>\ndeclining sales, declining stock values, more firings, and eventual<br \/>\ncollapse or takeover by a competitor.<\/p>\n<p>One of the critical points, in my opinion, occurs when qualified job<br \/>\napplicants are warned off by reports of actual working conditions. In<br \/>\nthat regard, Electronic Arts may be on its way down the chute. <\/p>\n<p>There are still many applications for every opening, but their<br \/>\nannual employee turnover is currently around 20%. Would you want one of<br \/>\nyour friends or family members to work there?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Electronic Arts apparently exploits the willingness of hardworking, creative people and perverts that into an insane company-mandated orgy of 7-day work weeks. It is manifestly insane because long hours of non-stop work increase errors and require even longer working hours to repair the damage. <\/p>\n<p>This scenario comes about when top management focuses on maximizing short-term financial return and ignores what it takes to produce quality products.<\/p>\n<p>EA&#8217;s work practices were exposed earlier by an <a href=\"http:\/\/ripples.typepad.com\/ripples\/2004\/11\/ea_a_company_yo.html\">EA Spouse<\/a>, but a recent article by Joe Straitiff, a former software engineer at EA, provides a first-hand view of what it is like to work in such a mentally unbalanced environment. His <a href=\"http:\/\/www.livejournal.com\/users\/joestraitiff\/2004\/11\/10\/\">disturbing account<\/a> of his work and termination from EA elicited 443 comments, most of them corroborating his observations. <\/p>\n<p> <a href=\"http:\/\/makingripples.com\/?p=1186\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false},"categories":[1804],"tags":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p3R4iK-j8","_links":{"self":[{"href":"http:\/\/makingripples.com\/index.php?rest_route=\/wp\/v2\/posts\/1186"}],"collection":[{"href":"http:\/\/makingripples.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/makingripples.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/makingripples.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/makingripples.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1186"}],"version-history":[{"count":0,"href":"http:\/\/makingripples.com\/index.php?rest_route=\/wp\/v2\/posts\/1186\/revisions"}],"wp:attachment":[{"href":"http:\/\/makingripples.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1186"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/makingripples.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1186"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/makingripples.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}