Category Archives: Basic Business Concepts

Places I enjoy doing business with

Posted on February 14, 2008 by David St Lawrence

I am sitting here in the frozen darkness of this mid-February morning thinking about all of the effort that goes into attracting customers and then ensuring that they get a good customer experience. Then I am reminded that there is … Continue reading →

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It’s showtime in Las Vegas

Posted on January 27, 2008 by David St Lawrence

I’m off to Las Vegas this morning to spend a few days at the West Coast Art & Frame Show at the Las Vegas Hilton. The picture framing industry is supposedly taking a beating from the entry of big box … Continue reading →

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A disaster in the making

Posted on January 18, 2008 by David St Lawrence

We have a local gas station, Floyd Express, where some of the pumps don’t work and unsuspecting motorists can get threatened with arrest by the local sheriff. UPDATE: you can avoid having this happen to you by insisting that you … Continue reading →

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Follow the Ad Money…

Posted on November 6, 2007 by David St Lawrence

You have probably noticed that newspapers and magazines are dwindling away.  My guess is that advertisers are turning increasingly to the Internet to reach customers. Even in my quiet corner of Floyd County, Virginia, I am seeing some evidence that … Continue reading →

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